Get in Touch With Us

18+ only (21+ in some states and at some sites). Gambling involves risk and you can lose money. If gambling is a problem, call the National Problem Gambling Helpline at 1-800-GAMBLER.

Want to contact the Bitcoin Casinos editorial team? This page explains what we can help with, what to include in your message, and what we can't do. We are an independent comparison site, not a casino, so we can't access player accounts or fix problems with a specific operator.

What you can contact us about

Choose the topic that fits best. It helps us route your message to the right person.

  • Corrections: If a fact on our pages looks out of date or wrong, such as a bonus term, a supported coin, a license claim or a state restriction, tell us which page and which statement. Operators change terms often, and our pages carry a fact-check date so you can see when we last verified them.
  • Reader feedback: Tell us what was unclear, what you wanted to see compared, or which crypto topics need more explanation, such as wallet setup, network fees or confirmation times.
  • Reporting a site we cover: If you have had a serious, documented problem with a casino we list, such as an unexplained account restriction or a delayed withdrawal, we want to hear about it. We treat it as a lead for further research, not as a verdict.
  • Partnerships and editorial enquiries: Business proposals are welcome. Please note that commercial relationships do not decide our rankings, and commission does not buy position.
  • Responsible gambling concerns: If you are worried about your own play or someone else's, say so. We will point you to support resources.

What we can't help with

Being clear about this will save you time.

  • Disputes with a casino. We don't run any of the sites we review, and we can't recover funds, release withdrawals or reopen accounts. Contact the operator's own support first and keep records of your transaction hashes, screenshots and correspondence.
  • Legal or tax advice. Crypto casinos serving US players are offshore and operate in a legal grey area. They are licensed in places like Curaçao or Anjouan, not by a US regulator, and state laws differ. We can share general information, but you should check your own state's laws and consult a qualified attorney or tax professional about winnings and crypto gains.
  • Ways around site rules. We won't advise on false details, state geoblocks, identity checks or sanctions screening. Operators set their own terms on location and verification, and breaking them can put your balance at risk.
  • Guaranteed outcomes. We can't predict wins, and nothing we publish is a route to income.

What to include in your message

  1. The page address or title you are writing about.
  2. The exact statement or section in question.
  3. Any source that supports your point, such as the operator's published terms or a screenshot with the date.
  4. For a correction, what you believe is accurate and when you saw it.

Please don't send private keys, seed phrases, passwords or full wallet backups. We will never ask for them.

How we handle corrections

We check reports against the operator's current published terms and our own research, then update the page if the report is confirmed. We have not deposited funds or tested withdrawals at any site, so we rely on published information and verification. If something can't be confirmed, we say so on the page instead of guessing.

Our rankings reflect factors such as supported coins, game range, bonus terms, payout information, licensing and privacy. We may earn commission if you sign up through some links, and that doesn't change where a site ranks.

Looking for answers before you write?

Many questions are covered on our review pages. If you are comparing sites that sit outside UK self-exclusion schemes, see our guide to best non GamStop casinos. Note that it covers a different market from our US-focused reviews, so check which rules apply to you.

Responsible gambling

Only gamble with money you can afford to lose, and never to escape stress or recover losses. Crypto prices can move sharply, so the dollar value of your balance may fall even when you win. Offshore sites may not offer the same player protections or self-exclusion tools as state-regulated operators. If you need help, call or text 1-800-GAMBLER at any time.